Help

Short answers to the questions people ask most. Anything else: support@spotxt.app.

What does Spotxt do?

It tells you when someone you know arrives at, leaves, or is near a place you chose, once or every time. For example: tell me when Maya gets to school.

Does the other person have to agree?

Yes. Nothing is shared until they accept your request. They can pause or stop it at any time, and they always see who can be told about them.

Can anyone see where I am?

No. There is no live location and no map of you. Your phone checks, on the phone, whether you reached a place in an alert you approved. Our server learns only that you arrived or left, checks it, and does not store your coordinates.

How do I get told?

With a notification on your phone, and in the alerts list in the app. Allow notifications for Spotxt, or you will only see them when you open the app.

Why was an alert late, or missing?

Alerts depend on the watched person's phone: location allowed all the time, battery saving, and a network connection. If the phone was offline, the arrival is sent when it reconnects, as long as it is still news. Spotxt is not an emergency service.

What if they do not use Spotxt yet?

Your request waits. When they join with that phone number, they are asked whether to accept it. Nothing is shared before they say yes.

How do I stop someone being told about me?

On your Spots screen, tap Pause or Stop sharing on that alert. To stop everything from one person, block them. An unwanted request can be blocked and reported in one tap.

How do I delete my account?

In Settings, tap "Delete my account". Without the app, write to support@spotxt.app. The Delete account page explains what is removed.

support@spotxt.app